Sample output · merchant review required

Example chargeback rebuttal packet.

A simplified sample of the evidence packet RebuttalPacket prepares from order, dispute, shipping, customer-history, and policy context.

Dispute Evidence Packet: dp_demo_123Completeness: 100%
Merchant review required before submission. This packet is not legal advice.

Summary

Reasonfraudulent
Amount149.00 USD
Response due2026-06-01
Missing evidencenone

Order Evidence

Order ID1001
Customer emailbuyer@example.com
Order total149.00 USD
Created2026-05-01

Shipping Evidence

CarrierUPS
Tracking1Z999
Delivered2026-05-04
Address matched orderyes

Customer History

Prior orders3
Prior disputes0

Store Policies

Refund policyexample.com/refunds
Termsexample.com/terms